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Wednesday, July 25, 2018

Daily Bulletin: Hotel satisfaction is way up | Deadly wildfires in Greece

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DAILY BULLETIN
July 25, 2018
TOP STORIES
J.D. Power study shows hotel guests happier than ever

The guest satisfaction rate increased 8 points from last year to 825 on a scale of 1,000. Ritz-Carlton got a 902, the highest score ever.

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Wildfires in Greece
are deadliest in decades

Fueled by 50 mph winds that frequently changed direction, the fires spread at speeds that surprised many, trapping hundreds on beaches and cutting off escape routes.

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Heart of Yosemite to
close as crews battle blaze

Yosemite Valley will be closed for at least four days beginning at noon Wednesday, along with a winding, mountainous, 20-mile stretch of California State Route 41.

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American Airlines makes basic economy buyout easier for agents

Previously, a bump to economy could only be accomplished via phone. Now, the change can be made online.

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Delta and Air France-KLM put Alitalia venture on ice

Alitalia is undergoing restructuring through bankruptcy, and its future ownership structure is uncertain.

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INSIGHT BY GAY NAGLE MYERS
Company crafts Caribbean trips with accessibility in mind

"My goal is to make travel not only possible and accessible but also exciting and enjoyable by offering a step-free, curb-free and worry-free vacation," said John Sage, owner of Accessibile Travel Solutions.

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IN THE HOT SEAT
AirHelp's Henrik Zillmer

The CEO of the airline claim remuneration app talks about air travelers' rights when flights are delayed, canceled or overbooked.

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MORE NEWS
Emerald Waterways
launching new Mekong ship

The Emerald Harmony will sail the Mekong River between Vietnam and Cambodia as part of cruise and tour packages that will kick off in August 2019.

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Ritz-Carlton being built
in NYC's NoMad district

Construction on the 500-foot tower is underway, and the 250-room hotel is expected to open in 2021 at Broadway and 28th Street.

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Vard confirms Viking ship order

Are they expedition ships? Neither Vard nor Viking has described the new class of vessels.

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Like other airlines,
JetBlue reducing capacity
due to higher fuel costs

CEO Robin Hayes estimated that capacity will be up 5.7% in the fourth quarter, a 2-point drop from earlier JetBlue guidance.

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Curated collection Tablet Hotels now paying agents

Independent agents pay a $500 annual fee to access the booking engine and earn 7% commission.

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DAILY BULLETIN Editor:
Kimberly Scholz
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