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Travel Troubles: Who Should Your Travelers Turn To? | What happens if your travelers run into trouble when abroad? They might call you, their travel agent, first. If it’s related to a lost reservation, an unsatisfactory hotel, the need to change a flight and other specifically travel-related problems, you’re obviously well positioned to help. But what if they lose their passport or become a victim of a crime? Conventional wisdom would have you recommend they seek the help of an embassy or consulate. And while those entities can help in many cases, they might not be the best first course of action. | |
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“One very important thing to understand is that a U.S. embassy represents the interests of the United States,“ says Carlos Barron, co-founder of Salus Security Services and a former high-ranking Houston FBI agent. “That might or might not be the same as what’s in the best interest of the traveler.” For example, he points out that while the embassy can provide a list of English-speaking lawyers, they can’t recommend any specific lawyer to speak with. On the other hand, a Salus Point of Contact (PoC)—who the client will already know from pre-travel conversations—can and will make personal recommendations as well as intervene to help out directly on the client’s behalf. “Our Points of Contact (PoCs) are in country and have a working background in safety and security,“ says Barron. “They have an understanding of the laws, network of contacts and first-hand expertise that can’t be matched.” For more information about how you can help your clients achieve peace of mind while traveling, visit SalusSecurityServices.com.
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Who Can You Trust When Traveling? | While traveling abroad is infinitely rewarding, it can also be intimidating. Whether dealing with safety, money exchange, transportation or language barriers, it’s inevitable that travelers will need advice and guidance somewhere along the way. Check out Traveling Advice: Who Can You Trust While Abroad? for practical tips you can share with your clients about finding trustworthy sources for help before and during their travels, from identifying affiliated banks before leaving home to approaching a police officer if trouble arises. | |
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| Travel Safety Tips for Women | Whether traveling solo or with friends or family, women sometimes encounter unique challenges in their travel. Help your clients feel confident and secure in their travel throughout Spain and Italy so they can relax and fully absorb each new experience with these pointers from Travel Safety Tips for Women in Spain and Italy. | |
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Salus Services
| From pre-planning before the trip to the time your clients are back home safely in the States, Salus Security Services is on hand 24/7 to partner with you and your clients to ensure a safe and successful travel experience. Your clients will always know who their security expert is: former senior FBI and U.S. Embassy officials with proven experience in their local country. These in-country Points of Contact (PoCs) prepare a customized security brief for your clients before the trip and are available for consultations from the moment a client signs on. Once your client is traveling, PoCs provide immediate aid in the event of any kind of security or safety emergency, from communicating with local police and sourcing legal assistance to advising on security issues and keeping in touch with the folks back home. Visit here for more information on how Salus can help your clients stay safe during their travels. | |
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New York Salus Security Services
375 Park Avenue Suite 2607 New York, NY 10152 Tel: (212) 634-4803
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| Houston Salus Security Services
Williams Tower, 2800 Post Oak Boulevard Suite 4100 Houston, TX 77056 Tel: (832) 390-2226
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