Hilton has a new exclusive relationship with American Express that launched earlier in the year. They were out of the gate quickly with aggressive 100,000 point offers for both the Hilton Honors Ascend Card from American Express and the The Hilton ...

Final Week: 300,000 Points from 3 New Hilton Limited-Time Offers and more...  In This Issue...  Final Week: 300,000 Points from 3 New Hilton Limited-Time Offers  United is Eliminating Stroopwafels From Domestic Flights  American Says Regional Flights Returning to Normal, Still Cancelling Large Number of Flights  American Explains How They Choose Regional Jets for Routes: “Trial and Error”  American Airlines Says 767s Will Go to the East Coast to Retire  Flying on Separate Tickets? On American You're Still Protected if Flights Go Wrong  Coach Passengers Hand Money to Beggar on Qatar Airways Flight  Management Layoffs Coming at American Airlines  American Airlines Sued For Failing to Return Leased Aircraft  How Not to Be a Jerk at 30,000 Feet and American Wants More Basic Economy This email contains references to products from one or more of our advertisers. Final Week: 300,000 Points from 3 New Hilton Limited-Time Offers Hilton has a new exclusive relationship with American Express that launched earlier in the year. They were out of the gate quickly with aggressive 100,000 point offers for both the Hilton Honors Ascend Card from American Express and the The Hilton Honors American Express Business Card. Then they upped the ante with even more lucrative limited-time offers — that end in a week. Continue reading Final Week: 300,000 Points from 3 New Hilton Limited-Time Offers...          • Email to a friend • United is Eliminating Stroopwafels From Domestic Flights When Oscar Munoz took over from disgraced United Airlines CEO Jeff Smisek the airline rolled out modest customer experience improvements as part of an overall attempt to change the narrative of the airline: Illy coffee and stroopwafels as complimentary snacks in coach. Continue reading United is Eliminating Stroopwafels From Domestic Flights...          • Email to a friend • American Says Regional Flights Returning to Normal, Still Cancelling Large Number of Flights Supposedly American is unable to program waivers based on flight number or regional carrier. They could have issued a waiver for Charlotte but that would have meant that some customers unaffected by American's major outage could have benefited with fee waivers. They chose to inconvenience well over 100,000 customers on cancelled flights, not counting myriad more on massively delayed flights, instead of allowing fee-free changes for passengers flying through the most affected airport -- chancing that someone somewhere not flying PSA might benefit from the waiver a cost American money. Shameful. Continue reading American Says Regional Flights Returning to Normal, Still Cancelling Large Number of Flights...          • Email to a friend • American Explains How They Choose Regional Jets for Routes: “Trial and Error” Even though the carrier says they're trying to simplify their fleet, operate fewer aircraft types and subfleets, they're doubling down on flying similar competitor products. Their regional partners, including wholly owned carriers like Envoy Air and PSA, fly CR7s, Embraer 140s and 145s, and even CRJ-200s. Regional jets with 50 seats and below don't offer a first class cabin. While most of American's regional fleet offers internet, most lacks seat power. Continue reading American Explains How They Choose Regional Jets for Routes: “Trial and Error”...          • Email to a friend • American Airlines Says 767s Will Go to the East Coast to Retire Back in March American Airlines Chairman Doug Parker described the Boeing 767 as a bad customer experience and suggested they needed to retire the aircraft sooner. Indeed shortly after that the airline announced a big order of Boeing 787s. According to American's Vice President for Planning, "As the 767 is retired, as it's going through the process of retiring it, we will bring it increasingly into the East Coast to go die and fly fewer trips into other hubs." Continue reading American Airlines Says 767s Will Go to the East Coast to Retire...          • Email to a friend • Flying on Separate Tickets? On American You're Still Protected if Flights Go Wrong It's usually risky to fly one itinerary on separate tickets. That's because when you're on one ticket, if you face a flight delay or cancellation the airline responsible for the irregularity has to get you to your final destination. But if you're on separate tickets they usually don't -- they just have to get you as far as the end of the ticket you're flying them on. But it's not always a risk if you know about this American Airlines policy. Continue reading Flying on Separate Tickets? On American You're Still Protected if Flights Go Wrong...          • Email to a friend • Coach Passengers Hand Money to Beggar on Qatar Airways Flight A man onboard a Qatar Airways flight from Doha to Shiraz, Iran wouldn't sit down despite requests from flight attendants — because he was too busy begging. Passengers even gave the man money as crew told him he was delaying their departure. Continue reading Coach Passengers Hand Money to Beggar on Qatar Airways Flight...          • Email to a friend • Management Layoffs Coming at American Airlines When American Airlines and US Airways merged four and a half years ago many legacy American Airlines executives departed. Several management level staff that were holdovers from American before the merger left two years ago, presumably eligible for bonuses based on the length of time they had stayed on. In any merger of this size there are initial promises of cost savings, and personnel is one area where those need to be delivered. Continue reading Management Layoffs Coming at American Airlines...          • Email to a friend • American Airlines Sued For Failing to Return Leased Aircraft Keeping track of aircraft is hard. Three years ago American Airlines flew the wrong plane to Hawaii. The aircraft they flew wasn't certified for extended overwater operations. There wasn't actually anything unsafe about the decision, but it didn't match the minimum equipment required. The airline simply dispatched the wrong aircraft by mistake. Now comes word that American kept leased aircraft beyond the expiration date of their agreement according to a lawsuit filed by Wells Fargo in the Southern District of New York. Continue reading American Airlines Sued For Failing to Return Leased Aircraft...          • Email to a friend • How Not to Be a Jerk at 30,000 Feet and American Wants More Basic Economy A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips. Continue reading How Not to Be a Jerk at 30,000 Feet and American Wants More Basic Economy...          • Email to a friend • Opinions expressed here are author's alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.     Safely Unsubscribe • Archives • Preferences • Contact • Subscribe • Privacy Email subscriptions powered by FeedBlitz, LLC • 365 Boston Post Rd, Suite 123 • Sudbury, MA 01776, USA