American Airlines sends out surveys to about 12% of passengers after their flights, and they get a 10% response rate -- or about 90,000 surveys back each month. That way they can compare their performance month-over-month. To compare their performance ...

There Are 2 Things American Airlines Wants Wants Its Flight Attendants to Do and more...  In This Issue...  There Are 2 Things American Airlines Wants Wants Its Flight Attendants to Do  How You Know Your American Airlines Flight Attendant is Happy to See You  100,000 Signup Bonus for Amex Platinum Still Available to Some Through CardMatch Tool  Uber Hacked! Your Data Was Stolen and Uber Hid It for a Year  New 50,000 Mile Offer and My Most Embarrassing Travel Moment Returns  One Common Miles and Points Tactic Can Land You in Jail  FAA Says It Has No Authority to Stop People From Throwing Live Turkeys Out of Airplanes  More Recent Articles There Are 2 Things American Airlines Wants Wants Its Flight Attendants to Do American Airlines sends out surveys to about 12% of passengers after their flights, and they get a 10% response rate -- or about 90,000 surveys back each month. That way they can compare their performance month-over-month. To compare their performance against other airlines they use metrics from JD Power and Airs@t. Continue reading There Are 2 Things American Airlines Wants Wants Its Flight Attendants to Do...          • Email to a friend •   How You Know Your American Airlines Flight Attendant is Happy to See You "Upon entering the plane the [flight attendant] at the door greeted us with a banana in hand and mouth." Continue reading How You Know Your American Airlines Flight Attendant is Happy to See You...          • Email to a friend •   100,000 Signup Bonus for Amex Platinum Still Available to Some Through CardMatch Tool American Express is strategic in trying to identify people who aren't already cardmembers of other Amex products when they are acquiring new customers with the biggest offers, but that may not be their only criteria. One of the great ways they have to target bigger signup offers is the CreditCards.com CardMatch tool. Continue reading 100,000 Signup Bonus for Amex Platinum Still Available to Some Through CardMatch Tool...          • Email to a friend •   Uber Hacked! Your Data Was Stolen and Uber Hid It for a Year Uber is now admitting that they were hacked a year ago and didn't tell anyone. Data on 57 million riders was stolen, and information on 600,000 drivers was taken as well. Uber paid off the hackers to destroy the data. Continue reading Uber Hacked! Your Data Was Stolen and Uber Hid It for a Year...          • Email to a friend •   New 50,000 Mile Offer and My Most Embarrassing Travel Moment Returns A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips. Continue reading New 50,000 Mile Offer and My Most Embarrassing Travel Moment Returns...          • Email to a friend •   One Common Miles and Points Tactic Can Land You in Jail A woman in New Hampshire has been arrested for redeeming Delta SkyBonus points. That's their small business program, like American's Business ExtrAA and United PerksPlus. She was the manager on her employer's account, and used the points even after she was let go in 2013. Continue reading One Common Miles and Points Tactic Can Land You in Jail...          • Email to a friend •   FAA Says It Has No Authority to Stop People From Throwing Live Turkeys Out of Airplanes There's an annual festival in Arkansas where live turkeys are dropped from an airplane. Attendees chase the surviving turkeys hoping to catch them. The FAA said it would investigate but has determined they have no regulations that prevent turkeys from falling from the sky (last year two died on impact). Continue reading FAA Says It Has No Authority to Stop People From Throwing Live Turkeys Out of Airplanes...          • Email to a friend •   More Recent Articles United Upgrade Awards That Refund Miles and Cash, Let You Keep the Upgrade China Squeezes North Korea By Suspending Air Service       Click here to safely unsubscribe from "View from the Wing." Click here to view mailing archives, here to change your preferences, or here to subscribe • Privacy Email subscriptions powered by FeedBlitz, LLC, 365 Boston Post Rd, Suite 123, Sudbury, MA 01776, USA.