American claims to be still redeeming just as many upgrades as before -- just no longer at booking. This means they're providing a worse customer experience but the same number of seats are going to upgrades rather than selling more seats. They're ...

Restricting Upgrades Didn’t Help American Sell More Seats, it Just Angered Customers and more...  In This Issue...  Restricting Upgrades Didn’t Help American Sell More Seats, it Just Angered Customers  Promo Awards Are Up: Discounted Redemptions for Winter Travel to Europe  Hilton Improving Credit Card Benefits — Including Diamond Status Just for Signup  Marriott Family Lawsuit and Big Amex Hotel Rebate  Here are the 8 Most Lucrative Cities in the World for Airlines  ACT NOW: 35,000 Point Signup Bonus for Starwood Business Amex Ends Tomorrow  New Marriott Shopping App Lets You Earn AND SPEND Points  More Recent Articles Restricting Upgrades Didn’t Help American Sell More Seats, it Just Angered Customers American claims to be still redeeming just as many upgrades as before -- just no longer at booking. This means they're providing a worse customer experience but the same number of seats are going to upgrades rather than selling more seats. They're reducing the value of AAdvantage miles and elite upgrades without getting a revenue benefit in return. Smart. Continue reading Restricting Upgrades Didn’t Help American Sell More Seats, it Just Angered Customers...          • Email to a friend •   Promo Awards Are Up: Discounted Redemptions for Winter Travel to Europe One of the great values in frequent flyer redemption is Air France KLM Flying Blue Promo Awards. Each month they discount specific cities, often in both coach and business class, and you can fly to anywhere in Europe (and that even includes Israel) for fewer miles. The new November awards for travel in February are out. Continue reading Promo Awards Are Up: Discounted Redemptions for Winter Travel to Europe...          • Email to a friend •   Hilton Improving Credit Card Benefits — Including Diamond Status Just for Signup Hilton is rebranding their cards, adds a suite of benefits and introducing two new cards with effect on January 18th. This is all about new benefits and nothing is being taken away, which isn't something we see very often. They're also transitioning Citibank Hilton customers to the American Express products as well. Continue reading Hilton Improving Credit Card Benefits — Including Diamond Status Just for Signup...          • Email to a friend •   Marriott Family Lawsuit and Big Amex Hotel Rebate A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips. Continue reading Marriott Family Lawsuit and Big Amex Hotel Rebate...          • Email to a friend •   Here are the 8 Most Lucrative Cities in the World for Airlines The inscrutable Brian Sumers tweets a oneworld slide claiming that data supports the claim they're the preferred alliance of customers who spend the most money. When all it really says is that oneworld has a presence in high yield cities but since they're smaller than Star Alliance they don't have as big a presence in lower yield cities also. The real takeaway from the data, though, are which cities have the biggest concentrations of premium cabin customers. Continue reading Here are the 8 Most Lucrative Cities in the World for Airlines...          • Email to a friend •   ACT NOW: 35,000 Point Signup Bonus for Starwood Business Amex Ends Tomorrow American Express has a limited-time offer through November 1, 2017 for the Starwood Preferred Guest® Business Credit Card from American Express. It's equal to the biggest offer they've ever had for the card. And it ends tomorrow. Continue reading ACT NOW: 35,000 Point Signup Bonus for Starwood Business Amex Ends Tomorrow...          • Email to a friend •   New Marriott Shopping App Lets You Earn AND SPEND Points Marriott's Shop My Way points-earning shopping portal ended in early 2017. I don't think Marriott communicated much about the change. Now Marriott Rewards has introduced the Marriott Rewards MORE shopping app and browser extension for members in the U.S., U.K. and Canada. You can both earn points while shopping and use your points to buy merchandise (including using a mix of cash and points). Continue reading New Marriott Shopping App Lets You Earn AND SPEND Points...          • Email to a friend •   More Recent Articles Hyatt Names New Head of World of Hyatt Program $18,250 Giveaway and Circumventing Chip and PIN       Click here to safely unsubscribe from "View from the Wing." Click here to view mailing archives, here to change your preferences, or here to subscribe • Privacy Email subscriptions powered by FeedBlitz, LLC, 365 Boston Post Rd, Suite 123, Sudbury, MA 01776, USA.