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Tuesday, November 21, 2017

Cruise news: Habits of highly successful travel agents

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CRUISE
November 21, 2017
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INSIGHT BY TOM STIEGHORST
Habits of highly successful travel agents
From always answering the phone to knowing clients' birthdays, a panel of top producers from CruiseOne/Dream Vacations and Cruises Inc. shared some of the secrets to their success.
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NEWS
NCL moving final-payment deadline to 120 days before departure

The news, announced by Norwegian Cruise Line Holdings CEO Frank Del Rio at Travel Weekly's CruiseWorld, means consumers will have to pay in full faster, likely a reflection of the strong seller's market for cruising.

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Carnival Corp. to proceed cautiously with Ocean Medallion

Speaking to travel agents at Travel Weekly's CruiseWorld, CEO Arnold Donald said the technology is so transformational that Carnival Corp. doesn't want to create future shock for past passengers.

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Curacao opens second cruise pier

Tula Pier is in the Otrabanda area west of St. Anna Bay.

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Celebrity building the Flora, a small ship for Galapagos cruises

Only in a market with such high demand and limited supply would the economics of building a 100-passenger ship make sense for a brand like Celebrity, said president Lisa Lutoff-Perlo.

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CLIENTS FIRST: A CLIENT-CENTRIC APPROACH FOR ONGOING RETURNS

Build a client-centric approach to exceed customer expectations, win ongoing loyalty and generate lucrative referrals. Check out how to gain a competitive advantage with our insights on how to go beyond good customer service and keep the spotlight on the people you serve. Sponsored by Travel Impressions.

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FEATURED STORY
Contrasting calls on Royal Caribbean sailing

Cruise editor Tom Stieghorst writes: "I recently had a chance to visit two of the Caribbean destinations developed at least in part by Royal Caribbean Cruises Ltd. One, the Haitian private port of call of Labadee, exceeded my expectations. The other, in Falmouth, Jamaica, did not."

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MORE FROM TRAVEL WEEKLY
Complete coverage of CruiseWorld

A collection of articles written by Travel Weekly reporters at this year's CruiseWorld conference.

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CRUISE Editor:
Tom Stieghorst
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