Earlier this year Barclays stopped taking new applications for the Barclaycard Arrival® Plus World Elite Mastercard® while they rolled out a premium version of the card whose points transferred to miles (but which did not offer a signup bonus). Back ...
This email contains references to products from one or more of our advertisers. Earlier this year Barclays stopped taking new applications for the Barclaycard Arrival® Plus World Elite Mastercard® while they rolled out a premium version of the card whose points transferred to miles (but which did not offer a signup bonus). Back in early July applications relaunched and they did so with the biggest-ever offer at the time of 60,000 miles after $5000 spend within 3 months. Then in September they waived the card's $89 annual fee for the first year, meaning the value of getting the card got even $89 better. Now they've increased the initial bonus again...! Continue reading All-Time Record 70,000 Mile Limited-Time Offer for Arrival Plus Card... At the most recent employee question and answer session with American Airlines CEO Doug Parker, a flight attendant asked about the airline's inflight product -- she hears from premium customers that the product United and Delta offer are better, and she worries because new American Airlines flight attendants aren't getting training in service, and 'half' of flight attendants don't follow the service standards that do exist. Ok, she did more than ask about the product. She looked right at her CEO and said American's service standards "suck compared to United and Delta." Continue reading American Airlines: Our New Flight Attendants Lack the Training to Provide Good Service... This is literally the opposite of "hang up, call back." It's almost like a Yakov Smirnoff Russian Reversal joke, "In Soviet Russia, American AAdvantage calls you!" I've never had an agent check for award space after a call and proactively follow up before. That's amazing. Has an agent ever gone above and beyond like that for you? Continue reading Award Booking, In a Parallel Universe... While the Platinum Card by American Express has a standard offer currently of 60,000 points after $5,000 in purchases within 3 months, some people can do even better than that — 100,000 points through the CreditCards.com CardMatch tool. Apparently there's another round of customers targeted so you should check if the offer is available to you now. Continue reading Report: 100,000 Bonus for Amex Platinum Back Via CardMatch Tool... American Airlines CEO Doug Parker says their relentless focus on exact on time departures is what customers want, even though it means that upgrades don't get processed, flights don't get catered, and customers are forced to gate check bags unnecessarily. Airlines that achieve operational reliability do it by getting the right resources in place to accomplish everything that's necessary to get planes out on time, not by requiring employees to skip steps and inconvenience customers in order to achieve operational goals. Continue reading American’s CEO Focuses on Operation Over Customers Because He Believes That’s What Customers Want... |
Opinions expressed here are author's alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. |
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