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Thursday, February 8, 2018

Vietnamese & Chinese New Year Opening Hours & Operations | EXO Announcements

Tết Nguyên Đán and Chinese New Year is fast approaching and our EXO Travel Vietnam and China offices are preparing for the holiday season.

Dear Friends,

Tết Nguyên Đán and Chinese New Year is fast approaching and our EXO Travel Vietnam and China offices are preparing for the holiday season. We would like to take this opportunity to update you on how this may affect you. This year the new year falls in the middle of February and EXO Vietnam & China will be closed on the following days:

EXO Travel Vietnam: 14th - 20th February
EXO Travel China: 16th - 20th February

During this time, there will be a limited number of staff on duty to oversee operations and sales calls. You can reach us at the following hotlines and emergency contacts for any urgent matters: 

Vietnam

Mr. Long (English & French): 
+84 (0) 9 1380 1350 
Mr. Nguyen Quoc Tuan (German):
+84 (0) 9 0999 2797
Ms. Hai Yen (Spanish):
+84 (0) 9 1229 9905
 
(*Note: When in Vietnam dial numbers with 0 in front. i.e. 09 122 999 05)

China

Mr. Olivier Marchesin (Managing Director):
+86 189 3356 6312
Ms. Susan Zhong (General Manager)
+86 139 0248 6312

Please note that some staff will take additional annual leave before or after the official holiday to spend more time with their families. While our priority remains to operate smoothly and reply to you within 48 hours, please understand that there may be delays due to a lower staff count.

On behalf of the EXO Travel team we would like to wish you a very Happy New Year of the Dog or Chuc Mung Nam Moi or Xin Nian Kuai Le.

If you have any questions or concerns please feel free to contact us directly.

Kind regards,
EXO Travel

 
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