Yesterday's 7:05 p.m. American Airlines flight AA257 from Miami to Mexico City was delayed multiple times and then cancelled due to a security threat that was ultimately deemed 'non-credible'. When customers were back in the terminal they were ...
This email contains references to products from one or more of our advertisers. Yesterday's 7:05 p.m. American Airlines flight AA257 from Miami to Mexico City was delayed multiple times and then cancelled due to a security threat that was ultimately deemed 'non-credible'. When customers were back in the terminal they were guarded by armed officers. Police searched passengers' phones and swabbed them for explosives residue. Continue reading Miami Passengers Under Armed Guard, Had Phone Searched Before Flight Was Cancelled... American's stock hit new lows yesterday in advance of today's earnings call. That left the airline in a tough position, needing to explain how they'd cut costs which are rising at a faster rate than revenues. I listen to the earnings call with a different perspective than most people covering them. I'm interested in news about the loyalty program, about the product, and about how changes to the business are likely to impact the way customers interact with the airline — as well as what we can expect from the overall direction in the industry. As a result some of the six things that stuck out for me are likely to be different than key takeaways elsewhere, and are things you may otherwise miss. Continue reading 6 Things I Learned From American Airlines Today... This week we learned that American Airlines is gutting the ability to earn elite qualifying dollars from credit card spend for next year. Barclays representatives are saying that they are unable to upgrade customers from Red to Silver at this time and that this is a requirement of American Airlines because of a loophole created by this change. Continue reading Reports: American Won’t Let Customers Upgrade Credit Cards Due to Elite Status Loophole... During European low cost carrier Ryanair's investor call their CEO Michael O'Leary declared that "more airlines [will] suffer casualties" (go bust). Here's his argument. He's been right and wrong on this topic before. Continue reading Airline CEO: Grim Winter Will Bring Airline Bankruptcies... Basic economy is an attempt by the major airlines to raise revenue by offering a worse product. The notion here is that the cheapest fares get called basic economy, and you have to spend more to avoid those restrictions. It's a price increase that applies to customers that are willing to pay more to avoid the least comfortable travel an airline offers. Continue reading How a $1248 Upcharge Has American Airlines Chasing Business Customers Away... |
Opinions expressed here are author's alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. |
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