Airlines are a crucial part of our global transportation infrastructure with 4.1 billion passengers transported in 2017. In effort to reach all those customers airlines have built a complex web of distribution intermediaries. As a result, though sources vary on the exact number, it is likely that anywhere from half to two-thirds of all bookings come from an intermediary, depending on the airline. Understanding this complex ecosystem is challenging, even for seasoned industry insiders.
This report unveils the key components of the airline distribution system through the lens of the long, and at times contentious, relationship that the GDS have had with the airlines they serve.
What You'll Learn From This Report:
How to untangle the complex and interlocking airline distribution landscape
A study of GDS market dynamics, including customer fragmentation, technical integrations, and booking fees
An overview of the New Distribution Capability: what it is, why it is needed, and an update on its adoption by the industry
Why airline ancillaries are so important to industry toplines and why they have become a sticking point with distributors
A view into potential disruption that could come out of Silicon Valley
To help address the questions on what's the perfect marketing and media mix and what to do to optimize performance, Skift conducted a survey asking travel marketing professionals how much they spend on major advertising channels and formats, howeffective is each channel and format, and their priorities and goals for 2019.
This report draws the key findings from the survey and provides relevant trends that marketing executives need to keep abreast of to deliverbetter marketing results and drive revenue growth
What You'll Learn From This Report:
How travel companies allocate marketing budget and the shift for 2019
How much travel companies spend on each digital format such as search and social and what's expected to change in 2019
Advertising allocation based on customer journey
Marketers' ratings of ad effectiveness in delivering ROIs for channels and formats and strategies to optimize performance
Top marketing priorities and challenges for 2019
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