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Monday, September 17, 2018

Home Based Agent news: Phone and text etiquette refresher

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HOME BASED AGENT
September 17, 2018
INSIGHT BY JAMIE BIESIADA
Phone and text etiquette refresher
Business etiquette expert Jacqueline Whitmore discusses the do's and don'ts of communicating via landline, cellphone and text.
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NEWS
Signature Travel Network CEO a big fan of the term 'travel adviser'
Alex Sharpe encouraged members and supplier partners attending the network's annual Owners' Meeting to adopt the term to describe agents.
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Startup aims to spark agents to book space journeys
Orion Span will take customers on 12-day trips to its planned Aurora Space Station beginning in 2022.
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Cruise CEO warns that the good times won't roll forever
The cruise industry is doing exceptionally well, said Norwegian Cruise Line Holdings CEO Frank Del Rio, but advisers should take steps to prepare now in case the U.S. is close to another recession.
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Traveler profiles on agency's computers belong to that agency
Keep in mind that transferred bookings could result in liability for your agency.
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Signature Travel Network investing in messaging platform
Advisers are increasingly getting customer requests from Facebook Messenger, WhatsApp and others.
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Signature Travel Network launches training program just for newbies
The program, called Embark, includes online and offline components and takes a year to complete.
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MORE FROM TRAVEL WEEKLY
Industry sounds alarm on crumbling U.S. infrastructure

The lack of political will to raise the billions of dollars needed for upgrades has left U.S. highways, bridges and airports in varying states of disrepair.

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HOME BASED AGENT Editor:
Jamie Biesiada
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