Post-Hurricane Lessons + Expedia Sees Personalization Potential + Most-Wanted Hotel Amenities

The Travel Industry's Daily Agenda-Setting Newsletter

September 20, 2018 View in browser

Editor's Note Today marks the one-year anniversary of Hurricane Maria barreling ashore in Puerto Rico, killing thousands and destroying homes, communities, and hope. It was the defining blow of a vicious hurricane season that crippled tourism across the Caribbean. Tourism Reporter Dan Peltier today assesses the rebound, who's ready for a new batch of winter tourists, and which destinations are still struggling. As part of his reporting, he talked to tourism officials about the lessons they have learned from such devastation. Thankfully, the 2018 hurricane season so far has not compared in scope to a year ago. But just the same, destinations are anxiously measuring their resilience against the memory of nature's unpredictable forces. — Tom Lowry, Managing Editor How New Zealand's Unique Approach to Hospitality Drives Group and Incentive Travel Sponsored by Tourism New Zealand Hospitality is ingrained into New Zealand's culture, creating a destination committed to wowing group and incentive trip planners. Read More Top Stories Keynote Announced: Ricardo Rosselló, Governor of Puerto Rico, at Skift Global Forum's Opening Event We are honored to have Ricardo Rosselló, governor of Puerto Rico, as our keynote speaker for the Skift Global Forum opening event on September 26. Don't miss this special evening! Lessons for Reviving Caribbean Tourism One Year After Hurricanes' Devastation The Caribbean's tourism industry has faced one of the most challenging years in its history. But the silver lining with 2017's hurricanes is that more destinations are now seriously talking about the threat of climate change and have rebuilt themselves stronger as a result. Skift Podcast: Travel's Tough Truths and Inspirations Skift Founder and CEO Rafat Ali sparked some heated debate with a recent story on lessons he's learned about travel in the six years since he started the company. In this podcast, he riffs with Co-Founder Jason Clampet on uncomfortable observations as well as inspirations. How Hotels Need to Balance the Amenities We Want Versus Those We Actually Use There's a very careful consideration to be made here by hoteliers, and even if guests don't use a particular amenity as much as they think they will, that doesn't necessarily mean that a hotel should get rid of it. Expedia Believes Tech Is Key to Helping Travelers Plan the Perfect Vacation How can companies use technology to make the perfect recommendations for travelers? That's what everyone is trying to figure out. India's Oyo Enters UK Hotel Market With First Expansion Outside Asia Oyo's surprise move represents a big threat to the likes of Whitbread-owned Premier Inn, which has been a dominant force in the UK scene over the past few years. We'll have to wait for more details to see just how serious a player it might become. What's Wow Air's Next Move? Can Wow Air make it as a standalone airline? We're not sure. But the airline has some options for its future. Latin America Meeting Planners Focus on Experience Creation Latin American event planners think that technology will become vital to their efforts in the future. They also know that crafting memorable experiences is necessary to proving the true value of an event to stakeholders. Skift Global Forum Is 1 Week Away Define the future of travel with us next week at Skift Global Forum, where you'll hear from Google, Marriott International, Airbnb, Booking Holdings, Princess Cruises, and many others. Only 10 seats left! Secure your spot before they sell out. Popular Now Tours and Experiences: The Next Great Untapped Market in Online Travel Vacationers want to experience something new and are tired of the same old tours and activities. While global tour operators are baking more customization into their products, digital distribution is changing the way local operators do business. TripAdvisor CEO on Moving From User Reviews Toward Professional Content TripAdvisor will start showcasing content from long-dismissed professional reviewers so it can be more of a resource to visitors who aren't ready to book. Is nothing sacrosanct anymore? Hilton Commits to Growing Its Portfolio of All-Inclusive Resorts And it won't be the only one. Expect Marriott and other global hotel brands to join Hyatt and Hilton in growing their respective all-inclusive resort portfolios, too. For Gmail users: If you are using the tabbed inbox, Skift emails may be pushed to the 'Promotions' tab. To get updates from Skift direct to your primary inbox, drag and drop this email to that tab. You received this email because you are subscribed to Skift Daily Newsletter from Skift.

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