Marriott is very proud of the brands — 30 in total — it has assembled over the years. But its problem child, brought into the portfolio through the 2016 Starwood acquisition, is one of its biggest brands, Sheraton. Within the hospitality industry, Sheraton is seen as dated, your parents' hotel brand, and in big need of a revamp. Senior Hospitality Editor Deanna Ting today takes us through Marriott's plan to reinvigorate Sheraton, still its most global brand and third-biggest fee generator but nowhere near its potential.
Part of Marriott's efforts include redesigning public spaces, exploring co-working spaces inside the hotels, and looking at private club membership models. At this point, 80 years on, Sheraton is too big to fail. So what we can expect is a long process of fits and starts with Marriott's efforts. It's hoping a next-generation Sheraton will be the result.
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