American highlights a $3 billion investment in products and services. However poor service from the airline's front line can undermine all the rest of the investment. A great example of this comes from June 4th's American Airlines flight AA192 from Hong ...
This email contains references to products from one or more of our advertisers. Midwest Airlines, Frontier, and AirTran all tried to hub in Milwaukee. Today, no one does. There are some cities that have been tried and don't quite work as hubs. America West used to hub in Columbus, for instance. Old airline brands never seem to die. There's another attempt to bring back Eastern Airlines. An airline using the People Express name operated again for a few months in 2014. And Pan Am is a name that just won't go away. Continue reading Bad Idea: Investors Want to Bring Back Midwest Airlines and Make Milwaukee Great Again... Paul Jacobson, Delta's Executive Vice President & Chief Financial Officer presented at today's Deutsche Bank 2018 Global Industrials and Materials Summit. He laid the airline's improvement in Net Promoter Score (willingness of its customers to recommend) with growth in its revenue premium -- how much extra customers are willing to pay to fly Delta over its competitors. Continue reading What Airlines Should Learn From Delta... Passengers on a delayed Spirit Airlines flight departing Chicago O'Hare last month -- sitting on the ground with inoperative air conditioning, presumably no working auxiliary power unit, "babies are crying, everyone is moody" -- were treated to a flight attendant dropping some serious life advice. He asks passengers to share their codine, lithium, quaaludes, and other drugs with their seat opponent -- but if it's a child sitting next to them "do a moral inventory, or just do like my mom used to, she broke it in half and gave it to me." Continue reading Spirit Airlines Flight Attendant Teaches Delayed Passengers How to Use the Lavatory... |
Opinions expressed here are author's alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. |
Email subscriptions powered by FeedBlitz, LLC • |
|
|
No comments:
Post a Comment