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Wednesday, March 28, 2018

Daily Bulletin: Why MGM isn't cutting group commissions | Milestone for self-boarding

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DAILY BULLETIN
March 28, 2018
TOP STORIES
Why MGM Resorts won't be slashing group commissions

Chief sales officer Michael Dominguez says groups are the most profitable revenue stream for hotels, and third-party commissions -- which only apply to sleeping rooms -- are part of the cost of doing business.

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Biometric self-boarding trial at LAX a technological milestone

A project that is testing ticket- and passport-free international departures is the first such project to involve more than one airline, making it one of the most advanced trials of its kind to date.

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Marriott hotel in Calif. showcases next-gen brand innovations

The Marriott Irvine Spectrum serves as one of three Marriott properties that function as "hotel labs," or properties where Marriott is testing new concepts.

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Nearly half of all airline website traffic comes from bad bots

Malicious bots steal data and content and wreak havoc on websites, and airlines have the second-highest proportion of traffic from these bots, according to a new report.

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INSIGHT BY JAMIE BIESIADA
The three qualities
that make a great agent

What makes a great agent? According to Andavo Travel CEO Mike Cameron, it boils down to three things.

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IN THE HOT SEAT
Hilton's Danny Hughes

The hotel company's senior vice president of the Americas region discusses the move to reduce commissions on group bookings to 7%.

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WINNING THE MATCH GAME: PAIR CLIENTS WITH THE RIGHT ALL-INCLUSIVE

All-inclusive resorts are introducing an ever-expanding range of properties, strategies and amenities for travelers seeking personalized vacation experiences. Increasingly specific traveler needs, coupled with experiential innovation from the all-inclusive market, creates a valuable opportunity for agents to craft custom travel that satisfies clients and drives repeat business. Sponsored by Barceló Hotel Group.

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MORE NEWS
Avalon will do open-seating
dining in 2019

As part of the overhaul, the river cruise line also will add more two-top tables to its dining venues as well as bar service on the sky decks of its vessels and an evening food menu at the bar.

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Another big step forward
for rebounding Anguilla

Two major resort reopenings -- the Four Seasons and the Reef by CuisinArt --  signal another milestone in the island's recovery from Hurricane Irma last September.

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Silver Airways
launching Branson service

The Florida regional carrier is starting a separate network to serve the Missouri destination.

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Great Lakes Airlines
suspends flight operations

The turboprop carrier served fewer than a dozen destinations, linking big cities including Los Angeles, Phoenix and Denver with smaller destinations like Telluride, Colorado, and Prescott, Arizona.

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MORE FROM TRAVEL WEEKLY
Travel Weekly's beat reporters
are on Twitter

Follow Travel Weekly's reporters on Twitter for news on cruise, hotels, tours, agent issues and destinations. In addition, Editor in Chief Arnie Weissmann tweets travel industry news and insight from @awtravelweekly.

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DAILY BULLETIN Editor:
Kimberly Scholz
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