Daily Bulletin: Big Q2 for Norwegian Cruise Line | Airline bumping hits record low

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DAILY BULLETIN August 9, 2017 TOP STORIES Norwegian Cruise Line customers booking early, spending more Norwegian Cruise Line Holdings reported a banner second quarter, with CEO Frank Del Rio saying "the stars aligned" to deliver record revenue and earnings for Q2. READ MORE Airline bumping rate hits record low The Transportation Department said that just one in every 19,000 passengers was kicked off an overbooked flight in the first six months of this year. That's the lowest rate since the government started keeping track in 1995. READ MORE Universal Orlando establishes customer service team just for agents Agents get a dedicated call center, a live online chat on VAX VacationAccess (Universal's booking website for agents) and a text-messaging service. READ MORE InterContinental Hong Kong to close in 2019 for renovations The work is slated to take about 16 months. READ MORE Advertisement INSIGHT BY JAMIE BIESIADA Analysts weigh in on Travel Leaders-Altour merger It will face challenges along the way, but industry experts say the merger will create one of travel's most powerful agency groups. READ MORE Advertisement IN THE HOT SEAT Atlantis Paradise Island's Howard Karawan The hotel's president talked about renovations and whether Baha Mar has affected business. READ MORE Advertisement MORE NEWS Ritz-Carlton to operate St. Lucia resort Due to open in 2021, the luxury property will be near the twin Piton volcano spires, St. Lucia's signature attraction. READ MORE Kimpton opens Hollywood hotel The Kimpton Everly features a ground-floor restaurant called Jane Q, an all-glass meeting area called the Library Room, and a lobby with 28-foot-tall ceilings. READ MORE JetBlue touts more flexible customer service with new technology Passengers will be able to move from Twitter to email, or from phone to Facebook messaging, without having to recap previous conversations. READ MORE British Airways coming to Nashville Nonstop service from London Heathrow will start on May 4. READ MORE Priceline Group's vacation rental inventory continues to grow CEO Glenn Fogel said the number of vacation rental properties offered by its Booking.com platform had grown 54% year over year. READ MORE MORE FROM TRAVEL WEEKLY Travel Weekly's beat reporters are on Twitter Follow Travel Weekly's reporters on Twitter for news on cruise, hotels, tours, agent issues and destinations. In addition, Editor in Chief Arnie Weissmann tweets travel industry news and insight from @awtravelweekly. READ MORE DAILY BULLETIN Editor: Kimberly Scholz Email the editor Follow us on: Subscribe to Travel Weekly For promotional opportunities in this newsletter, contact sales@travelweekly.com 100 Lighting Way, 2nd Floor, Secaucus, New Jersey 07094   201-902-2000 Privacy Policy You can unsubscribe if you wish to stop receiving TW Daily Bulletin newsletter.