Loyalty has two primary components: recognition and reward. That's your elite program and your earn and burn proposition. Hotel programs are tough to compare because you earn a different number of points per dollar spent, and redemptions vary wildly as ...

An Updated Simple Model Ranks the Best Hotel Programs and more...  In This Issue...  An Updated Simple Model Ranks the Best Hotel Programs  US Government Will Audit Its Own Safety Oversight of American Airlines and Allegiant  American Airlines Supervisor Demanded to Know ‘How Many Boobs’ Breastfeeding Mom Has  Flying Without ID and Paying for Seats With Points  Since American is Taking Out Seat Back Video, Prepare With an Amazon Tablet for $20  Marriott Backs Down on Lifetime Elite Status for Starwood Members (and Clarifies Amex Platinum Status)  More Recent Articles An Updated Simple Model Ranks the Best Hotel Programs Loyalty has two primary components: recognition and reward. That's your elite program and your earn and burn proposition. Hotel programs are tough to compare because you earn a different number of points per dollar spent, and redemptions vary wildly as well -- the most expensive Hyatt redemption is 30,000 points while the most expensive Hilton redemption costs 95,000. We can normalize that by looking at the number of points earned, and the value of each point. Continue reading An Updated Simple Model Ranks the Best Hotel Programs...          • Email to a friend •   US Government Will Audit Its Own Safety Oversight of American Airlines and Allegiant Under pressure to 'do something' the Department of Transportation's Inspector General is going to audit the FAA's oversight of American Airlines and Allegiant. This is a change in focus of an existing audit launched at the behest of Democrats in Congress last summer. It's a concern, apparently, that the FAA takes a collaborative approach to safety rather than focusing on finding violations it can fine. Continue reading US Government Will Audit Its Own Safety Oversight of American Airlines and Allegiant...          • Email to a friend •   American Airlines Supervisor Demanded to Know ‘How Many Boobs’ Breastfeeding Mom Has Issues around breastfeeding aren't new. And there's no reason to dig in when making a mistake, humiliating customers. If there's a disagreement, check out and see who is right. Especially for a supervisor. Too many employees just blindly back up other employees. Continue reading American Airlines Supervisor Demanded to Know ‘How Many Boobs’ Breastfeeding Mom Has...          • Email to a friend •   Flying Without ID and Paying for Seats With Points A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips. Continue reading Flying Without ID and Paying for Seats With Points...          • Email to a friend •   Since American is Taking Out Seat Back Video, Prepare With an Amazon Tablet for $20 American Airlines is getting rid of seat back video from its domestic fleet. As part of their "Project Oasis" retrofit even planes that have seat back screens are going to have those removed. While American claims 90% of customers bring their own devices, so screens are unnecessary, that number can't possibly be right unless "devices" include "flip phones." Older travelers and children frequently don't have their own devices. A family of five probably doesn't own five tablets. Continue reading Since American is Taking Out Seat Back Video, Prepare With an Amazon Tablet for $20...          • Email to a friend •   Marriott Backs Down on Lifetime Elite Status for Starwood Members (and Clarifies Amex Platinum Status) Marriott's legacy program offered lifetime 75 night elite status, and those who already achieved that status in the Marriott program, or who achieve it through Marriott-only activity by the end of the year, get to keep it. Starwood elites weren't going to be given that opportunity. Continue reading Marriott Backs Down on Lifetime Elite Status for Starwood Members (and Clarifies Amex Platinum Status)...          • Email to a friend •   More Recent Articles Four Reasons to Get the New Just Released Marriott Credit Card Kismet: American Passenger Flying to Clinic Has Inflight Emergency, Life Saved By Clinic's Doctor Details on United's Meal Cutbacks, First Class Goes Hungry Passengers Dropped to the Ground Then Evacuated Fume-Filled Delta Flight       Safely Unsubscribe • Archives • Preferences • Contact • Subscribe • Privacy Email subscriptions powered by FeedBlitz, LLC • 365 Boston Post Rd, Suite 123 • Sudbury, MA 01776, USA