In the new Marriott program Chase will be the exclusive issuer of the broad based consumer credit card, and they've made several changes to their new product compared to the old one in order to make it more rewarding. Continue reading Four Reasons to ...
This email contains references to products from one or more of our advertisers. Long-time Southwest Airlines CEO Herb Kelleher used to say they were in the customer service business "we just happened to fly airplanes." Jeff Bezos talks about the importance of focusing on your customers, not on your competitors. Those are two principles I think about in the me-too US airline world. And principles I thought of when I saw Mark Ross-Smith share on Facebook how he interacts with customers. Continue reading How One Head of Loyalty Helps Customers Every Day... Look for a 'CardMatch Special Offers' tab, Amex cards may not be what display but default but look for special offers on the left hand side of the screen. If you aren't targeted, you won't see it. Definitely worth checking to see if you're eligible. This is a fabulous offer for a fantastic card. Continue reading 100,000 Bonus for Amex Platinum ‘Still Going Strong’ Through CardMatch Tool... Air Asia flight 5583 from Kolkata to Bagdogra — a 277 mile flight — was 4.5 hours for mechanical reasons. After 90 minutes passengers were asked to get off the aircraft. It was pouring down rain and people didn't want to leave. Air conditioning on board aircraft will mist in highly humid conditions. Passengers contend that the captain turned up the air conditioning in order to smoke them out since they didn't want to leave. Continue reading Air Conditioned Planes in High Humidity Can Cause This to Happen... Malaysia's recently ousted Prime Minister Najib Razak cannot leave the country while he faces corruption charges. He took his family on holiday to Langkawi and apparently took quite a lot of baggage on the trip. He's a Platinum member of the Malaysia Airlines Enrich status. One imagines whether he meets the criteria or not that he'd have this status. And his Platinum appears to come with a very special perk. His reservation shows that he checked 535kg of luggage and had the 17,000 Malaysia Ringgit excess baggage fee waived. Continue reading Report: Malaysia Airlines Waives $4200 in Checked Baggage Fees for Ex-Prime Minister Facing Corruption Charges... |
Opinions expressed here are author's alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. |
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