After American's earnings calls the company's executives meet with employees and take their questions. One of the questions was about the airline's internal employee survey which revealed significant discontent. Continue reading American CEO Doug ...

American CEO Doug Parker: Front Line Employees Don’t Understand Strategy of the Company and more...  In This Issue...  American CEO Doug Parker: Front Line Employees Don’t Understand Strategy of the Company  As Alaska Completes Their Merger, Expect Basic Economy & Other Unfriendly Changes  If There’s an Empty Main Cabin Extra Seat on American, Take It, It’s Free  British Airways Bed Bug Problem Worse Than We Thought and American Tracks Compensation Abusers  United’s President Doesn’t Believe You Know the Difference in Credit Cards  Roundtrip Business Class Ticket With One Credit Card  New Better Signup Offer for the Marriott Credit Card  More Recent Articles American CEO Doug Parker: Front Line Employees Don’t Understand Strategy of the Company After American's earnings calls the company's executives meet with employees and take their questions. One of the questions was about the airline's internal employee survey which revealed significant discontent. Continue reading American CEO Doug Parker: Front Line Employees Don’t Understand Strategy of the Company...          • Email to a friend •   As Alaska Completes Their Merger, Expect Basic Economy & Other Unfriendly Changes Mergers create a brief window where customers are largely protected from devaluations. Airlines are distracted by merger integration, and don't want to make customers feel like the merger will be bad for them right away. Once American Airlines moved to a single reservation system in October 2015 we learned about a gutting of AAdvantage the next month both for elite status qualification and benefits and for their redemption chart, and then the rollout of basic economy the next year. Alaska Airlines right now has by far the most lucrative US airline frequent flyer program. Their award chart is far more attractive than that of their competitors. And they're a better airline to fly. That may change. Continue reading As Alaska Completes Their Merger, Expect Basic Economy & Other... Continue Reading »          • Email to a friend •   If There’s an Empty Main Cabin Extra Seat on American, Take It, It’s Free American's policy is vague, but they do not ask flight attendants to enforce seating with a cabin. If there's an empty seat with more legroom and you move to it, flight attendants aren't expected to stop you (let alone charge you, the way United might). Continue reading If There’s an Empty Main Cabin Extra Seat on American, Take It, It’s Free...          • Email to a friend •   British Airways Bed Bug Problem Worse Than We Thought and American Tracks Compensation Abusers A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips. Continue reading British Airways Bed Bug Problem Worse Than We Thought and American Tracks Compensation Abusers...          • Email to a friend •   United’s President Doesn’t Believe You Know the Difference in Credit Cards During United's investor call airline President Scott Kirby reiterated his belief that the largest airline a market will sign up customers for their credit card. If they grow in a market they'll get more credit card signups and make more money from Chase. Nowhere in the discussion is there anything at all about the features or benefits of that credit card. Continue reading United’s President Doesn’t Believe You Know the Difference in Credit Cards...          • Email to a friend •   Roundtrip Business Class Ticket With One Credit Card One Mile at a Time writes about how you can get a roundtrip business class ticket with two airline credit cards. It seems like I should point out that you can do it with just one. Continue reading Roundtrip Business Class Ticket With One Credit Card...          • Email to a friend •   New Better Signup Offer for the Marriott Credit Card Chase just launched a new offer for the Marriott Rewards® Premier Credit Card and it's more valuable than before. There was a time when 20,000 points was notable and indeed 50,000 points used to be best. Continue reading New Better Signup Offer for the Marriott Credit Card...          • Email to a friend •   More Recent Articles American Express Double Posting Stay and Night Credit to Starwood Dumbest Criminal Baggage Handlers in History Stole Computers From Rural School Kids Possible Lavatory Ice Fell on Villagers Who Thought it Came From Outer Space       Click here to safely unsubscribe from "View from the Wing." Click here to view mailing archives, here to change your preferences, or here to subscribe • Privacy Email subscriptions powered by FeedBlitz, LLC, 365 Boston Post Rd, Suite 123, Sudbury, MA 01776, USA.