While United's forcible removal of a paid passenger is generating greater scrutiny of the airline industry's overbooking practices, it is unlikely to alter how hotels treat guests when a reservation can't be honored because a property is full.
The airline has authorized gate agents to pay up to $2,000 to entice customers to voluntarily give up their seats when flights are overbooked, an increase from the previous maximum of $800.
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In an opinion piece for the Huffington Post, travel agent Blake Fleetwood of Cook Travel in New York suggests that the recent United Airlines incident is the manifestation of an airline industry problem -- that passengers are treated like cargo.
Francis Lam will sail on two 14-day National Geographic Orion cruises departing June 22 and Aug. 13 to Iceland and the Shetland, Orkney, and Faroe islands.
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