Bali's Mount Agung | EXO Travel Update

EXO TRAVEL UPDATE ON BALI'S AGUNG VOLCANO Dear valued partners,  We would like to keep you updated on the situation in Bali regarding Mount Agung. The level of alert remains at the highest level (4 out of 4), with experts expecting an eruption but unable to predict when exactly it will happen. We have received many questions about the handling of possible cancellations or the postponement of travel plans over the coming days and weeks. Currently, and as long as there is no eruption, most hotels are charging cancellation fees if they are outside the restricted areas. Bali's Ngurah Rai Airport remains open, and contingency plans have been set up by authorities in case the airport closes down due to ash emissions from Agung. The closest airports outside of Bali are in Lombok and Surabaya. Transfers to these airports would be arranged by land and ferry, and all speedboat and transfer services continue to operate between Bali and Gili/Lombok as normal.  We would like to assure you that every measure possible is being taken to minimise any inconveniences. Additionally, the response by local authorities has been very effective in ensuring the safety of visitors and the local population. Bali remains safe for travel outside the restricted areas. Our team will be in office over the coming weekend and is reachable through normal lines of communication. As we would like to reserve our 24-hour Customer Care hotline for clients on the ground, please refrain from calling this number for the time being.  Best regards,  EXO Travel Indonesia   Bali – Main Office Sanur TEL: +62 (0) 361 288 821 Jln Bypass Ngurah Rai, No 157, Sanur, Denpasar, Bali, INDONESIA  Our mailing address is: EXO Travel 22F Smooth Life Tower, 44 North Sathorn Road Silom, Bangkok, 10500, Thailand Tel: +66 2 633 9060 | Fax: +66 2 633 9070 Unsubscribe from this list Update subscription preferences View this email in your browser