| | | | | | | |  | | Coronavirus update | | Over the past week, the coronavirus (COVID-19) has continued to escalate throughout Australia and around the world. The Federal, State and Territory Governments have responded by implementing further restrictions to slow the spread of the coronavirus in Australia. All non-essential domestic travel has been advised against and most States and Territories have closed their borders to interstate travel. These measures are constantly under review, so we will continue to update you with new information as it occurs. For more detail on travel restrictions, please visit the Australian Border Force website, and for more information on health and safety measures, please visit the Department of Health’s website. The Australian Government has also announced measures to support jobs, businesses and the economy through the crisis. Tourism Australia has created a page on our corporate site to help industry navigate all the various forms of financial support available. As the situation continues to evolve quickly, with a number of announcements and measures being made to support industry, Tourism Australia has decided to start hosting weekly webinars, with the first one starting this Friday 27 March. Australia’s Tourism Minister, Simon Birmingham, will join me to talk about the different government initiatives in response to the coronavirus. You can register here. I know many of you are doing it incredibly tough at the moment and there is a lot of uncertainty about what the next few months will hold. We don’t have all the answers, but I want to assure you that Tourism Australia will stand shoulder to shoulder with industry and do everything we possibly can to help you through this. Phillipa Harrison | | | | | | | | | |  | |
| Tourism Australia activity in India | | Tourism Australia has ramped up its Aussie Specialist Program activity in India, with 850 Aussie Specialist agents trained over the last two weeks. Whilst everyone is working from home, Tourism Australia is using this time to re-connect and re-engage with travel agents and travel planners to further educate and deepen their knowledge about Australia. The first webinar was attended by 224 participants and included speakers from the Department of Home Affairs and the Australian High Commission who spoke on visitor visa applications. The second webinar focused on ‘Things to do during the ICC T20 Men’s World Cup' and was attended by 272 new travel agents and 244 Aussie Specialists. Tourism Australia is also hosting further webinars for a number of key distribution partners over the coming weeks. | | | | | | |  | |
| Tips for surviving coronavirus | | There are a number of great online resources, courses and webinars available for tourism operators at the moment. Some examples are below: | | | | | | | | | | KEEP COMMUNICATING WITH YOUR CUSTOMERS | | Your online presence is more important than ever. Keep posting great content on social media to remind your customers you are still there and waiting for them when they can travel again. Remember, your message should include the need to stay safe now, but encourage dreaming about the next holiday. Video is also a great tool and Instagram, Facebook and LinkedIn all offer live streaming services. | | | | | SHARE YOUR STORIES OF RESILIENCE AND INNOVATION | Travel media and journalists are still looking for interesting travel content. So, while consumers can’t travel at the moment, many businesses are adapting their offering and providing virtual and online tourism experiences to keep their consumers engaged. If you have any stories about how your business is innovating in the time of coronavirus, please send them through to internationalmedia
@tourism.australia.com. | | |
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| | | | | | | | | | |  | | LIVE STREAM AUSTRALIA’S MOST ICONIC ANIMAL WITH LONE PINE KOALA SANCTUARY, QLD | | Tune in for heart-warming live streams of cute and cuddly koalas alongside other Australian native animals such as dingoes with Lone Pine Koala Sanctuary in Queensland. As the world’s largest koala sanctuary, and with six cameras set up, you can enjoy watching the young joeys and koalas relax as they lounge around eating eucalyptus leaves and snoozing. While the cameras are not a new installation at the sanctuary, now is the perfect time get on board and tune in for this heart-warming content from the comfort of your home. | | |
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| | | | |  | | VICTORIA ZOOS LIVE STREAMS ANIMAL ENCLOSURES, VIC | | Zoos Victoria has set up live streams at some Melbourne Zoo and Werribee Open Range Zoo enclosures, meaning you can now visit their adorable animals anytime online. With live streams of penguins, lions, snow leopard cubs, zebras and giraffes to choose from, there is always something happening in the zoo. All the animals enjoy their days differently, but the crowd favourite is the adorable snow leopard cubs who spend their days exploring and cuddling up to each other for nap breaks. | | |  | | MONA CONTINUES TO LIVE STREAM TIM, TAS | | If you are working from home and looking for a new work colleague to keep you company, the Museum of Old and New Art (Mona) in Tasmania is live streaming ‘Tim’ between 10am and 4.30pm AEDT daily. A former tattoo-parlour manager from Zurich, Tim Steiner has an elaborate tattoo on his back that was designed by a famous artist and sold to a German art collector. As part of the deal, Tim spends his days sitting in galleries so people can admire this work of art. Since 2011, Tim has sat at Mona for over 3,500 hours. | | |
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| | | | | Support your community and look after your mental health | |
| | | | |  | | R U OK CONNECTION CARDS | | R U OK has created connection cards for those people who are feeling well and able to support someone, practically or emotionally. Connection Cards can be used to let your friends, colleagues and neighbours know that you are there for them and that you are happy to help. Download the cards here. | | |  | | HEADSPACE | | It is normal to feel stressed and overwhelmed during challenging times and everyone can be affected differently. Headspace has created a factsheet with advice on how to cope and look after your mental health. Read more here. | | |
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| | | | | | | | | TOURISM WHITSUNDAYS | | Tourism Whitsundays invited Ron Peterson from the Whitsunday Suicide Prevention Network to talk about all the different support services that are available to residents of the Whitsundays region and the ways individuals and businesses can look after their wellbeing and that of those around them. Watch the video here. | | |
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