I've given a lot of thought to what makes a hotel great, and how simple design flaws can ruin a property. More often though great physical properties can be ruined by poor service execution or short-sighted cost cuts. Hoteliers: ever wonder why a ...
This email contains references to products from one or more of our advertisers. I've given a lot of thought to what makes a hotel great, and how simple design flaws can ruin a property. More often though great physical properties can be ruined by poor service execution or short-sighted cost cuts. Hoteliers: ever wonder why a property with great facilities and a competitive room rate in a good location isn't getting the level of midweek repeat business it might expect? It may come down to something simple. Continue reading What Makes a Great Hotel Room, and How Can They Ruin It?... American Airlines gave employees across the board raises without insisting that the pay changes be part of a contract. The airline says that's made it harder to get mechanics to agree to a contract. American mechanics have already gotten much of the money they're going to get with a new contract, so there's less incentive for employees to agree to rules changes the airline wants. The carrier is offering terms they say are more costly than what United and Delta have with their mechanics, so a common refrain from management has been that they would happily sign either the United or Delta deal today. Continue reading Should US Airlines Be Outsourcing More of Their Maintenance?... So what happens when a Paris - Islamabad flight was delayed on August 3rd, it was hot outside, and there's no working air conditioning on the plane? The aircraft doors were closed for a couple of hours. And passengers onboard flight PK750 were in extreme discomfort. Indeed, "a mother was begging for to open the door and to save her child who was completely unconscious when the air conditioning system was completely off" according to at least one report. There's footage from onboard the plane "show[ing] a woman pleading with the airline staff to open the door as her infant was experiencing breathlessness before take off." Continue reading Your Child’s Health Isn’t This Airline’s Concern During Flight Delays... A Canadian pilot with a history of bank robberies died in a crash 5 years ago. He was legally drunk when he attempted to land his Cessna 172R in Nashville fog — despite a plan to fly to Pelee Island Airport in Ontario, Canada. For the record my emergency contact is Michelle Pfeiffer in The Russia House. Continue reading Pilot Who Died in Crash Listed Taylor Swift as His Emergency Contact... Chase is now waiving the first year fee on the United Explorer Card. (After the $0 first year annual fee it is then $95.) And for a limited-time the initial bonus is 40,000 bonus miles after $2,000 spend on purchases in the first 3 months plus a $100 statement credit after first purchase. This offer explicitly ends August 15. Continue reading Final Week for United Explorer Statement Credit and Initial Bonus Offer... |
Opinions expressed here are author's alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. |
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