American's CEO Doug Parker says he thought the airline "could live with" not offering seat power on their legacy US Airways aircraft, and that he's never flown the new Boeing 737 MAX -- which reduces seat pitch for customers and shrinks the lavatories. ...

American’s Problem: Management is Out of Touch With Customers and more...  In This Issue...  American’s Problem: Management is Out of Touch With Customers  Southwest Needs to Not Screw Up and No More Goldfish for Guests  Travel Companies are Running Scared of What’s on Their Websites Because China  Denied Global Entry for an Amazon Order and Marriott Apologizes to China  Southwest Airlines Bullies Websites That Try to Help Passengers  50,000 Point Signup Bonuses Back for Southwest Cards  Which is Better: Chase Sapphire Preferred or Reserve?  More Recent Articles American’s Problem: Management is Out of Touch With Customers American's CEO Doug Parker says he thought the airline "could live with" not offering seat power on their legacy US Airways aircraft, and that he's never flown the new Boeing 737 MAX -- which reduces seat pitch for customers and shrinks the lavatories. Continue reading American’s Problem: Management is Out of Touch With Customers...          • Email to a friend •   Southwest Needs to Not Screw Up and No More Goldfish for Guests A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips. Continue reading Southwest Needs to Not Screw Up and No More Goldfish for Guests...          • Email to a friend •   Travel Companies are Running Scared of What’s on Their Websites Because China IHG Rewards Club has issued an update to its terms and conditions. And there's only one change, repeated a few times in a few different ways. They want to make very sure you know that Taiwan is part of 'Greater China'. China's civil aviation authority demanded a public apology from Delta and changes to its website for listing Tibet and Taiwan as countries. Continue reading Travel Companies are Running Scared of What’s on Their Websites Because China...          • Email to a friend •   Denied Global Entry for an Amazon Order and Marriott Apologizes to China A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips. Continue reading Denied Global Entry for an Amazon Order and Marriott Apologizes to China...          • Email to a friend •   Southwest Airlines Bullies Websites That Try to Help Passengers Southwest Airlines is customer-friendly in many ways, from no change fees to not hitting customers with checked bag fees. Their employees are friendly and actually seem to like their jobs. There's really just one part of the company that seems to hate people, and that's legal. They've been more aggressive than most airlines in going after websites that pull data from Southwest.com and make it more useful to customers. Continue reading Southwest Airlines Bullies Websites That Try to Help Passengers...          • Email to a friend •   50,000 Point Signup Bonuses Back for Southwest Cards Arguably the single best benefit in all of travel is the Southwest Companion Pass which is earned after 110,000 points in a year – and credit card points (including signup bonus points) count. Your designated companion can fly with you for just taxes regardless of whether you're traveling on a paid fare or points. . And now is the perfect time to earn a companion pass, the beginning of the year, since you'll earn the pass for the remainder of the current year and the entire next year. Continue reading 50,000 Point Signup Bonuses Back for Southwest Cards...          • Email to a friend •   Which is Better: Chase Sapphire Preferred or Reserve? There's a huge debate amongst my readers, every time I talk about the Chase Sapphire Reserve someone will argue that the Chase Sapphire Preferred Card is clearly the better card (usually pointing out the slightly better signup bonus and the lower fee). But if I cover the Chase Sapphire Preferred Card — highlighting the lower fee and suggesting it's the best card for getting started in this hobby — readers will rightly point out just how valuable the Chase Sapphire Reserve is. Both are right and at the same time both can be wrong. Continue reading Which is Better: Chase Sapphire Preferred or Reserve?...          • Email to a friend •   More Recent Articles American Airlines First Class: What's For Dinner? TSA Gave 19 Year Old Sorority Girl Full Pat Down Over Texas Tech Finger Guns Sign Piece of United Airlines Plane Falls From Sky Onto Moving Car       Click here to safely unsubscribe from "View from the Wing." Click here to view mailing archives, here to change your preferences, or here to subscribe • Privacy Email subscriptions powered by FeedBlitz, LLC, 365 Boston Post Rd, Suite 123, Sudbury, MA 01776, USA.